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Frequently Asked Questions

Answers to what customers ask us most before booking.

Which areas do you cover?

We're based in Northampton and cover Northampton and the wider Northamptonshire area.

How do I find out the price?

Tell us a bit about your home using our online quote tool and we'll come back to you with a price — no obligation to book.

Can I have the same cleaner every visit?

Yes — for regular cleaning we aim to keep you with the same consistent cleaner each time.

Is your team insured?

Yes, we're fully covered by Public Liability insurance and registered with the ICO.

What if I'm not happy with a clean?

Let us know within 24 hours and we'll come back and put it right, at no extra cost.

Do you clean commercial spaces too?

Yes — alongside home cleaning we offer tailored commercial cleaning for businesses across Northampton.

Do I need to be home during the clean?

Many clients provide a key or access code; others prefer to be home. Our cleaners are trusted to manage access securely and professionally either way.

How do I cancel or reschedule?

Just let us know with 48 hours' notice — the easiest way is to message us on WhatsApp for instant support.

Still Have a Question?

Get in touch and we'll help you find the right service.

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